Terms and Conditions

Welcome to CarHireHub. These terms and conditions govern your use of our services. By accessing and using our website and car rental services, you agree to comply with these terms. We strive to ensure that our terms are fair and transparent, promoting a positive customer experience.

Booking and Payments

All bookings must be made through our website or customer service line. Payments are required at the time of booking, and valid payment details must be provided. We accept major credit and debit cards. Your booking will be confirmed once payment is processed successfully.

If you need to make changes to your booking, you may do so by contacting our customer support team. Any amendments may be subject to availability and additional charges. We aim to provide flexibility wherever possible, so your travel plans are not compromised.

Driver Requirements

All drivers must be at least 21 years old and possess a valid driver’s license. Some vehicle categories may require drivers to be 25 years or older. A valid identification is also required upon collection of the vehicle. Drivers must also meet specific health and safety standards to ensure a safe driving experience for all.

In addition, an international driving permit (IDP) may be required for customers whose driver's licenses are not issued in the country where they are renting. Please ensure you meet all legal driving requirements before booking your vehicle.

Insurance and Liability

Basic insurance is included in the rental price, covering damage and theft. Additional insurance options are available for extra protection. Customers are liable for any damages not covered by insurance. We offer a range of insurance packages to suit your needs, from comprehensive coverage to third-party liability.

It is important to review your insurance options before renting to ensure you have adequate coverage. In the event of an accident or damage, you are required to report it immediately to our support team. We work closely with you to ensure that claims are processed efficiently and fairly.

Contact Us

If you have any questions about our terms and conditions, please contact us at [email protected]. We are here to help clarify any aspects of these terms, ensuring you have the information needed to make the most of our services. Your satisfaction and understanding are important to us.